Medcon is dedicated to providing top-tier service and satisfaction to our clients. As an authorized partner, we facilitate event and hotel bookings through trusted organizations. Our Refund Policy outlines the conditions under which refunds may be issued.
All event and hotel bookings made through Medcon are processed via official housing agencies and hotels directly. By using our services, you agree to the booking and refund terms established by these organisations
Refunds may be considered under the following circumstances
Refunds will not be issued in the following cases:
To request a refund, please contact our customer service team with your booking details and reason for the request. Refund requests will be reviewed and processed within a reasonable time frame, usually within 10-15 business days.
In certain cases, such as partial cancellations or changes to bookings, a partial refund may be issued. The amount of the refund will be determined based on the specific terms of the service agreement. Any credit card or bank fees will not be refunded.
In the event of a disagreement regarding a refund, Medcon will work with our vendors to investigate and resolve the issue. Our goal is to reach a fair and satisfactory outcome for all parties involved
Medcon reserves the right to amend this Refund Policy at any time. Any changes will be communicated through our official channels and will be effective immediately upon posting.
For any questions or concerns regarding this Refund Policy, please contact our customer service team. We are here to assist you with any issues related to your booking and refund process